Terms of service

VANTAGE TERMS & CONDITIONS

Last updated: 4 September 2026

1. ABOUT US

This website is operated by Vantage Drop Ltd, trading as VANTAGE.

Company name: Vantage Drop Ltd
Company number: 15526556
Registered in: England and Wales
Registered office: 483 Green Lanes, London, N13 4BS, United Kingdom
Email: sales@vantagedrop.com

Throughout these Terms, “VANTAGE”, “we”, “us” and “our” refer to Vantage Drop Ltd.

These Terms & Conditions apply when you access our website or purchase products from us. By placing an order, you agree to these Terms together with our Privacy Policy, Refund Policy and Shipping Policy.

Nothing in these Terms affects your statutory rights as a consumer.

2. OUR ONLINE STORE

Our online store is hosted by Shopify, which provides the ecommerce platform that allows us to offer and sell our products.

You must not use our website or products for any unlawful or unauthorised purpose, interfere with the operation or security of the website, introduce malicious software, or attempt to gain unauthorised access to the website or its systems.

3. PRODUCTS

We make reasonable efforts to ensure that product descriptions, photographs, specifications, sizing information and other information displayed on our website are accurate.

Colours and appearance may vary slightly depending on lighting, photography and the display settings of your device.

Product availability is subject to stock. We may change or discontinue products where reasonably necessary, but this will not affect orders that we have already accepted unless we contact you and provide an appropriate remedy.

Nothing in these Terms limits your rights where goods are faulty, not as described or otherwise fail to meet your statutory rights.

4. PRICES & PAYMENT

All prices are displayed in GBP (£) unless otherwise stated.

The price payable is the price displayed when you place your order, together with any applicable delivery charges clearly shown during checkout.

We reserve the right to change our prices at any time, but price changes will not affect orders already accepted by us.

Payment must be successfully authorised before an order can be processed.

If an obvious pricing or listing error occurs, we may contact you before accepting or fulfilling the affected order. You will have the option to proceed at the correct price or cancel the order for a full refund.

5. ORDERS

After placing an order, you will receive an order confirmation at the email address you provided.

We reserve the right to refuse or cancel an order where reasonably necessary, including where:

a product is unavailable;
payment cannot be authorised;
we reasonably suspect fraud or unauthorised activity;
incorrect pricing or product information has been displayed; or
we are unable to fulfil the order.

If we cancel an order after payment has been taken, we will refund the amount paid for the cancelled order.

Please ensure that the information you provide when ordering, including your email and delivery address, is accurate.

6. DELIVERY

We currently deliver within the United Kingdom.

Our current delivery options, charges and estimated delivery times are set out in our Shipping Policy and displayed at checkout.

Estimated delivery times are estimates rather than guarantees unless we expressly agree otherwise.

If circumstances outside our reasonable control cause a delay, we will take reasonable steps to minimise the effect of the delay and will comply with your applicable consumer rights.

7. CANCELLATIONS, RETURNS & REFUNDS

Your rights to cancel an online purchase and return products are explained in our Refund Policy.

For eligible online purchases, you generally have 14 days after receiving the goods to tell us that you wish to cancel. You then generally have a further 14 days to return the goods.

Full details concerning return condition, return postage, damaged or incorrect products and refunds are